Democracy needs education to function properly; without an informed electorate it would be unclear as to what any given person’s vote was based on… this turns voting into a game of chance where we the people are choosing one person or policy based on either no information, false information, or fallacious information.
Yet the freedoms inherent in democracy allows for the electorate to vote against policies which would ensure that the electorate was properly informed. We can democratically choose to deny the resources needed for us to be properly informed … in such an instance it is actually democracy which causes the dysfunction of democracy.